Privacy policy

Privacy Policy
Last updated: January 18, 2025

This Privacy Policy describes how NDjin Gallery (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ndjin.co.uk (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions, and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

Additional Information

Data Sharing with Third Parties

We may share your personal data with third-party platforms, such as Facebook, to deliver a personalised shopping experience, provide targeted advertising, and improve our services. This includes:

  • Sharing data about your interactions with our website, such as pages visited, purchases made, or products viewed, to improve ad performance and marketing.
  • Syncing product catalogues and user behaviour with platforms like Facebook for advertising purposes.

Facebook Tools

We use tools provided by Facebook, such as the Facebook Pixel, to monitor user behaviour, improve ad targeting, and personalise your shopping experience. These tools may collect information about your device, browsing activity, and interactions with our website.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to power our Site and Services, improve user experience, and support marketing activities. For more information, see our Cookie Policy.

Your Rights

You have the right to:

  • Access and review the personal data we hold about you.
  • Request corrections or deletion of your personal data.
  • Opt out of targeted advertising or tracking by following the instructions provided in our Cookie Policy.

How to Contact Us

If you have questions or concerns about this policy or your rights, you can contact us at:
info@ndjin.co.uk

How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account or purchases, and facilitate returns or exchanges.

Marketing and Advertising. We may use your personal information to send marketing and promotional communications by email, text message, or postal mail, and to show you advertisements.

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal information, among other rights.

Contact

If you have any questions about this Privacy Policy or how we handle your data, contact us at info@ndjin.co.uk or at:
Unit 1, 23 Newell Crescent, Eastergate, ENG, PO20 3AW, GB.